Services

All about what we do

Grand GatesServices

Creative Services and Design

Our experienced design team will come and visit your home and chat through your requirement to ensure we can offer the right solution.  By discussing your requirements we can envisage your needs and record them so we can personalise your Gates Project.

Fabrication Skills

Once our design team have secured approval from you on our understanding of your vision we will pass the project to our fabrication team.  During the build our fabricators will record the build process so you can see the progress on your project.

Account Management

During the build process our account management team will ensure the timescales we have committed to are on track.  In the event of delays such as sourcing material our account management team will be in touch to advise of the new timescale.

One Off Projects

As well as designing and fabricating Gates, fences and balustrading we offer a bespoke design and build service for one off pieces of Garden Art Work or Staircases.  If you have a particular idea then please call us and lets us build it for you.

Customer First Service Model

Keeping Promises

We as an organisation are only as good as our last project.  We keep our reputation by keeping our promises and delivering exactly what you as the customer wants and expects.  Things do go wrong occasionally.  When this happens we will strive to fix the problem as quickly as possible with no additional cost to you.

Customer Service

We work in an agile and transparent manner, underpinned by a constant communication model, that ensures our clients receive the best service from us; from the design phase to the after care maintenance packages we offer.  If you have a question – ask – if we don’t know the answer we will find out and get back to you.

After Care & Maintenance

Our after care and maintenance packages are designed to ensure that your Grand Gates installation works as well 10 years later as it did on the day we installed it.  By visiting annually we can make minor adjustments or make repairs under your maintenance contract to extend the working life of your Gates in a cost effective manner.

Have Any Questions

Don’t Hesitate to contact us and get the solution